Manuals · Firmware · Video Guides · Shared Flash Tools

Find the latest support resources for your players

Supports Y1, Y2, and Q3/Q5 digital audio players, plus G1/G3 and G5 streaming players. This page provides the latest manuals, product-specific firmware, video guides, and shared flashing tools and tutorials for all products.

Only the latest manual is shown
Flash tools and tutorials are shared across all products
Video guide entry added

Shared Flashing Resources

The flashing tools and tutorials below apply to all products on this page. Replace them with real download links or video URLs when going live.

Shared Flash Tools

Unified upgrade tools and drivers for Y1, Y2, Q3/Q5, G1/G3, and G5.

Universal Flash Tool

Version V5.0.2 · Windows 10/11 / macOS

Universal USB Driver

Version V2.1.0 · Windows

Shared Flashing Tutorials

Covers upgrade steps, how to enter flashing mode, and recovery suggestions in case of failure.

Flashing Tutorial PDF

Version V1.0 · For all products

Flashing Video Guide

Duration 06:32 · For all products

Before Flashing
  • Download the correct firmware for your product before using the shared flash tool.
  • Do not power off, unplug cables, or close the software during the upgrade.
  • If flashing fails, review the shared tutorial first, then contact technical support.

Product Support List

View the latest manual, firmware, and video guide for each product.

Digital Audio Player

Y1

Entry-level digital audio player for everyday music playback and portable use.

Latest Firmware V1.2.0Last updated: 2026-02-08
Latest Manual
PDF
Y1 User Manual (Latest)

Version V1.0 · 2026-01-12 · 2.8MB

Firmware
Current Version
V1.2.0 Latest

Applicable model: Y1 · 2026-02-08

Improves system stability and fixes occasional playlist issues.

Video Guide
Video
Y1 Basic Operation Video

Duration 04:26 · Power on, file transfer, playback, and menu overview

Before Upgrading
  • Y1 firmware is only for Y1 and must not be used for Y2 or other models.
  • Back up important content before upgrading.
  • Use the shared flash tools and tutorials at the top of the page.
Digital Audio Player

Y2

Mainstream digital audio player with more stable local audio management and playback.

Latest Firmware V1.3.2Last updated: 2026-02-18
Latest Manual
PDF
Y2 User Manual (Latest)

Version V1.1 · 2026-01-15 · 3.2MB

Firmware
Current Version
V1.3.2 Latest

Applicable model: Y2 · 2026-02-18

Improves file scanning speed and fixes resume playback issues.

Video Guide
Video
Y2 Basic Operation Video

Duration 05:08 · Navigation, sound settings, and file import guide

Before Upgrading
  • Make sure your device is Y2 before downloading the firmware.
  • If the media library does not refresh after upgrading, run a new scan.
  • Use the shared flash tools and tutorials at the top of the page.
Digital Audio Player

Q3 / Q5

Mid- to high-end digital audio player series for richer local playback and settings.

Latest Firmware Q5 V2.4.1 / Q3 V2.1.6Last updated: 2026-03-01
Latest Manual
PDF
Q3 / Q5 User Manual (Latest)

Version V1.1 · 2026-01-22 · 4.6MB

Firmware
By Model
Q5 V2.4.1 Latest

Applicable model: Q5 · 2026-03-01

Improves system response and playback stability.

Q3 V2.1.6 Latest

Applicable model: Q3 · 2026-02-10

Optimizes standby power usage and media library refresh logic.

Video Guide
Video
Q3 / Q5 Feature Demo Video

Duration 06:18 · Menus, EQ, playback, and file management

Before Upgrading
  • Q3 and Q5 firmware packages are not interchangeable. Download by model.
  • After upgrading, restart the device and verify the system version.
  • Use the shared flash tools and tutorials at the top of the page.
Streaming Player

G1 / G3

Streaming player series for online content playback, media access, and home use.

Latest Firmware G3 V1.8.0 / G1 V1.5.4Last updated: 2026-02-26
Latest Manual
PDF
G1 / G3 User Manual (Latest)

Version V1.2 · 2026-01-09 · 3.4MB

Firmware
By Model
G3 V1.8.0 Latest

Applicable model: G3 · 2026-02-26

Improves startup speed and network connection stability.

G1 V1.5.4 Latest

Applicable model: G1 · 2026-01-18

Optimizes media access logic and prompt messages.

Video Guide
Video
G1 / G3 Operation Video

Duration 05:44 · Network setup, sign-in, and media playback guide

Before Upgrading
  • Confirm whether your device is G1 or G3 before downloading firmware.
  • Before upgrading, keep the network stable and note the current system version.
  • Use the shared flash tools and tutorials at the top of the page.
Streaming Player

G5

High-performance streaming player for richer content access and expanded playback scenarios.

Latest Firmware V3.0.2Last updated: 2026-03-05
Latest Manual
PDF
G5 User Manual (Latest)

Version V1.0 · 2026-01-28 · 4.8MB

Firmware
Current Version
V3.0.2 Latest

Applicable model: G5 · 2026-03-05

Improves system stability and optimizes content switching and input logic.

Video Guide
Video
G5 Operation Video

Duration 06:02 · Network access, home screen, playback, and settings

Before Upgrading
  • If the version gap is large, read the shared flashing tutorial before proceeding.
  • Ensure stable power before upgrading to avoid interruption.
  • Use the shared flash tools and tutorials at the top of the page.
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