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Warranty Information

Updated on Jun 28, 2026

Warranty coverage and terms for your Innioasis Y2.

Thank you for purchasing our products. You will enjoy the following services when using this product.

Warranty period

Within one year from the date of sale.

Warranty scope

Limited to the product host.

Warranty terms

Free replacement or refund

Within 1 year after purchase, failure or damage caused by product quality problems can be replaced for free or full refund.

Accessories

Accessories are not included in the warranty, such as USB cable, earphones, etc., but if quality problems occur within 7 days after purchase, they can be replaced for free.

Conditions not covered by the warranty

·Out of the warranty period.

·It has been disassembled or repaired privately by the customer.

·Man-made damage, accidental damage or deformation.

·Failure caused by installation and use in abnormal environments such as high temperature, high pressure, and humidity.

·Damage caused by natural disasters such as lightning strikes, floods, and earthquakes.