Support For Your Players:

Support For Your Voice Recorder:

Shared Flashing Resources

The flashing tools and tutorials below apply to all products on this page. Replace them with real download links or video URLs when going live.

Shared Flash Tools

Unified upgrade tools and drivers for Y1, Y2, Q3/Q5, G1/G3, and G5.

Universal Flash Tool

Version V5.0.2 · Windows 10/11 /

Download Windows Tool →
Universal Flash Tool

Version V5.0.2 · MacOS

Download MacOS Tool →
Universal USB Driver

Version V2.1.0 · Windows

Shared Flashing Tutorials

Covers upgrade steps, how to enter flashing mode, and recovery suggestions in case of failure.

Flashing Tutorial PDF

Version V1.0 · For all products

Download Tutorial →
Flashing Video Guide

Duration 06:32 · For all products

Before Flashing
  • Download the correct firmware for your product before using the shared flash tool.
  • Do not power off, unplug cables, or close the software during the upgrade.
  • If flashing fails, review the shared tutorial first, then contact technical support.
Contact Technical Support

When submitting an issue, include the product model, current firmware version, operating system, screenshots of errors, and reproduction steps to speed up handling.

Download Center

Browse all manuals, firmware packages, and video guides in one place.